Today’s customers expect a greater depth of knowledge from sales consultants.
Retail Detail offers a number of services to ensure your Sales Consultants offer the ‘best in class’ service standards to your customers.
This includes;
- Hiring the most suitable candidate
- Induction Training
- Basic Sales Training
- Customer Care
- Understanding Body Language
- Professional Conduct
- Understanding and responding effectively to different customer profiles
- Communication Skills
- Exceeding Customers Expectations
- Communication Skills
Turning Browsers into customers requires skill. Are you appealing correctly to your browsers so that they will become customers time and time again?
Retail Detail will conduct an audit to assess the strategic areas of improvement for you, your employees and your business. We then create and deliver a bespoke targeted sales course that is relevant to you and your sales people. Training can be carried out in-house or at our training facilities.